Terms & Conditions
Welcome to Vitalzel! By accessing or using our website (www.vitalzel.com) and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully.
1. Use of Our Website
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You must be at least 18 years old to place an order.
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You agree to provide accurate and complete information when making a purchase.
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Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
2. Products & Orders
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All products are subject to availability.
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We reserve the right to refuse or cancel any order at our discretion.
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Prices and availability may change without prior notice.
3. Payments
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Payments are processed securely through Shopify’s payment gateways.
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We accept major credit/debit cards and other listed payment methods.
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You agree to provide valid and up-to-date billing information.
4. Shipping & Delivery
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We offer free shipping on all orders.
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Delivery times may vary based on location and shipping carriers.
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Vitalzel is not responsible for delays caused by carriers, customs, or unforeseen circumstances.
5. Returns & Refunds
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We offer a 60-night risk-free trial on our pillows.
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Refunds are subject to our Refund Policy.
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Products not purchased directly from our website are not eligible for returns.
6. Intellectual Property
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All content on this website (text, images, logos, and designs) is the property of Vitalzel.
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You may not reproduce, distribute, or use our content without written permission.
7. Limitation of Liability
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Vitalzel shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
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Our liability is limited to the amount paid for the purchased product.
8. Changes to Terms
We may update or modify these Terms & Conditions at any time. Changes will be posted on this page with the updated date.
📩 Contact Us
For questions about these Terms & Conditions, contact us at:
support@vitalzel.com